Frequently Asked Questions

Here are some common questions about Tiffany’s Balloons

Do you offer Delivery?
Yes.  Please contact us for more details  
How do I place an Order?
We like to make the process nice and easy for you. Please contact us via our Contact Page or give us a call on 07850 243 797and one of our friendly members of staff will be happy to take your order and assist you with any queries you may have. Alternatively pop into the shop where we will be happy to take your order.
How can I make a payment?
When your order has been accepted we will forward you an Invoice.  You can make payments online via PayPal or Bank Transfer.  We accept most major Credit or Debit Card payments over the telephone.  In certain circumstances we will accept Cash on Delivery but this is with prior arrangement. All payment options and due dates are set out in the Invoice.
Do you have a Price List?
We have a General Price List available which can be found here For bespoke designs and ideas please contact us to discuss your ideas. Remember if you can imagine it we can create it
Does your Business Hours apply to decorating venues and deliveries?
No. We are available to supply decor 7 days a week throughout the year.  Emails and phones calls are dealt with during our business hours.
Do you have a shop?
Yes you can find us on the 1st Floor of Mace Playce, Unit 3 Cuton Hall Lane, Chelmsford CM2 6PB.  Please pop in and say Hello and have a look around 
Are the Balloons inflated?
All Balloons sent out are inflated and come complete with colour coordinated ribbons and weights unless otherwise advised.
How long will my balloons last?

11” latex balloons generally last between 12-20 hours filled with helium, and about 2-3 days when treated with Hi-Float. Additional charge applies for High Float 
Foil balloons last approx. 5-7 days. 
Air-filled balloons generally last for a couple of weeks, but will not float.
Do you hire out Helium Canisters?
Unfortunately due to the increased cost involved with hiring out helium cylinders we no longer offer this service. We can however provide disposable helium cylinders at very competitive prices.  Please contact us for more details.
Can you personalise Balloons?
We offer a fantastic range of personalised balloons suitable for any occasion.  You can have any message you like added to a foil balloon.  We also offer Photo Printing on Balloons.  Please note to have your photo printed on a Balloon we do require at least 48 hours notice. You can see a range of our personalised balloons by clicking here

Still need help? Send us a note!

If you have any questions, please do email us  at or

call us on 07850243797